Charities and non-profits juggle a complex mix of people — from employees and volunteers to funders and end users — often spread across locations and bound by tight regulation.

To work well together, teams need easy access to the right people and information at the right time.

Many organisations rely on a mix of systems to manage their work. But streamlining these tools can save time, cut complexity, and make it easier to find what you need — whether it’s a contact, a document, or an event.

With a more joined-up approach, it’s easier to communicate, share what works, and keep everyone moving in the same direction. This is why we build custom secure portals for better stakeholder management.

Contact us now for a chat about how we can help you transform your operations.

We provide custom Stakeholder Relationship Management (SRM) systems for charities and non-profits that harness the power of digital transformation to help keep everyone in an organisation is engaged, informed and aligned.

Our work with growing charities, non-profits and CICs over the last 20 years informs our approach.

This includes projects with St John International, Age UK, Sport England, NHS, Citizens Advice, Lambeth Early Action Partnership (LEAP), Restorative Solutions, Roots & Shoots, Trussell Trust, the Ubele Initiative, Lakeland Arts, Neuro DropIn, Lancashire County Council, Aspire Project (South Dublin County Partnership), Hospice at Home West Cumbria, London Central & West, the National Children’s Bureau, and many others.

We are guided by the following principles…

  • Made for you – We ensure we understand the needs of your stakeholders, and the specific features you require
  • Personalised – Custom branding, colours and subdomain
  • Secure portal – Resources are accessible only to approved users with granular permissions
  • Compliant – Audit trail for administrators and tools to support Data Protection obligations
  • Accessible – Best practice to ensure all stakeholders can use the system
  • Responsive – To enable users to access using different devices
  • Onboarding – Training for easy adoption
  • Support – Outstanding account management
  • Improvement – Proactive suggestions for best practice and improvement

Our secure Stakeholder Relationship Management systems includes features to transform your organisation. 

  • Shared Resources – so your team has the latest approved assets, clearly signposted, and all in one place. Ideal for templates, policies, training manuals, protocols, meeting minutes, annual reports, presentations, photo and video libraries, brand toolkits, tone of voice guidelines, marketing campaign assets etc
  • Shared Calendars – so your team never miss key activities – ideal for upcoming events, conferencing links, organisation-wide milestones and deadlines
  • Shared Forum – so your team can exchange ideas, information and best practice
  • Shared Directory – so your team can find up-to-date contact information and notes about key people and organisations
  • Integrations – with systems already embedded within your organisation or that might be added later to ensure continuity and for future-proofing

Contact us now for a chat about your specific needs and how we can help you transform your operations.

Recent digital transformation projects

What Our Clients Say

"Hotfoot are a pleasure to work with. They respond quickly with innovative ideas and creative solutions."
Alastair Evans, Rolls-Royce
"Hotfoot always go above and beyond with our team and partners around the world."
Simon Mabon, SEPAD
"Hotfoot really understood our objectives and delivered on every level. "
Ben Keen, The Adventure Element
"We are absolutely thrilled. Hotfoot have supported us every step of the way. "
Chris Wellings, Lambeth Early Action Partnership
"From the very beginning Hotfoot have been absolutely fantastic to work with."
Louise Cruickshanks, DCC plc
"Hotfoot ensures our website constantly evolves which helps drive sales and customer satisfaction."
Hannah Riding, Silver Tree Jewellery
"The engagement, interactions and quality of the work by Hotfoot has been second to none."
Peter Dutton, Age UK
"Hotfoot are creative and engaging strategists. They are easy to work with, responsive and great listeners."
Tom Samson, Onunda
"I found my collaboration with the Hotfoot team to be exceptionally valuable."
Jeanna Vella, Cincinnati Shakespeare Company
"We selected Hotfoot because of their passion, commitment and creativity. We are hugely impressed with their work."
Gita Bhutani, NHS
"Hotfoot listened to our brief and delivered exceptional results that were positively received by all partners."
Katia Harston, 5G Factory of the Future
"Hotfoot produced a brand design and website that exceeded our high expectations."
Dorothy Stubley, Dorothy's Teas
"We are really happy with our brand and website and have had so many positive comments from our customers."
Claire Cornthwaite, Cornthwaite Group
"The team at Hotfoot really understand our ethos. They have been fun, professional and responsive throughout."
Usha Mistry, Windermere Jetty
"Hotfoot works across our group to increase custom and loyalty. They are passionate and committed."
Phil Simpson, Lancaster Brewery
"We love our new website. Thank you Hotfoot for bringing our vision to life."
Lisa Braithwaite, Ullswater Steamers

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    Badges of honour

    • The Drum Recommended
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    • Awwwards Nominee 2016
    • Digital Lancashire Founding Member
    • Northern Digital Awards Winner 2023
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